Dark and Lit Fiber – How much do you know?

Dark and Lit Fiber – How much do you know? Many of us have seen the 60 Minutes interview with Michael Lewis the Author of “Flash Boys.” Some of us have read the book, and many out there have no idea what the whole High Frequency Trading thing is all about. I am...

Contracts 101

Contracts 101 – Do You Know What is in Your Vendor Contracts? Agents, are you noticing a rise in the one-sided nature of many Vendor contracts? I am constantly surprised when looking at new Vendors that we want to bring into our portfolio of offerings. I go...

What TelecomMedic Does!

What TelecomMedic does! Recently a friend commented that some day he wanted me to explain exactly what I do for a living. I have heard this before and thought it might be a great topic for my next blog. So here we go… Back in the early 2000’s I started WRL...

Why do I have to learn so many different systems?

Why do I have to learn so many different systems? Something has definitely been eating at Gilbert Grape. Recently, I have noticed that most Vendors and Masters want me to learn their unique online ordering and quoting systems. When I request pricing, I get an email...

Excuse Me: Who exactly is the customer here?

Have you ever sat back and wondered who exactly is the customer in the Vendor/Agent/Client model? Let’s break this down into what I think is very simple. We have an End Consumer, an Indirect Agent and a Vendor. The Agent’s world consists of bringing the Vendor and...

Cable Companies… ARRGGHHH!

Ok, I have come to the decision that I am not going to sell any Cable Services anymore (well maybe fiber). The commission is just not worth the aggravation. We sell a cable modem for what a hundred bucks or so? We make about 14% on it so 14 bucks a month give or take?...