by Telecommedic | Aug 19, 2014 | Agents, Bill Leutzinger, Calling All Agents, Direct Representatives, Direct Reps, General, Lines from Leutzy, Master Agencies, Master Agency, Partners, Sub Agent, TelecomMedic, Telecommunications, Uncategorized
Why do I have to learn so many different systems? Something has definitely been eating at Gilbert Grape. Recently, I have noticed that most Vendors and Masters want me to learn their unique online ordering and quoting systems. When I request pricing, I get an email...
by Telecommedic | Jul 22, 2014 | Agents, Bill Leutzinger, Calling All Agents, General, Telecom, TelecomMedic, Telecommunications
Whose responsibility is what? I have noticed that Customer Service at most of the carriers we work with has been on a downward spiral lately. While I cannot control the staffing trends of different carriers, I do often ponder exactly who should be responsible when a...
by Telecommedic | Feb 4, 2014 | Agents, Bill Leutzinger, Commissions, Dark Fiber, Data Networks, Direct Representatives, Direct Reps, EoC, Ethernet, Fast E, Fiber, General, Gig E, High Speed Internet, Internet, Master Agencies, Master Agency, MPLS, Partners, quota, Sub Agent, Telecom, TelecomMedic, Telecommunications
Have you ever sat back and wondered who exactly is the customer in the Vendor/Agent/Client model? Let’s break this down into what I think is very simple. We have an End Consumer, an Indirect Agent and a Vendor. The Agent’s world consists of bringing the Vendor and...
by Telecommedic | Aug 15, 2013 | Dark Fiber, Data Networks, Direct Representatives, Direct Reps, EoC, Ethernet, Fast E, Fiber, General, Gig E, Master Agencies, Master Agency, MPLS, Sub Agent, TelecomMedic, Telecommunications
Ok, I have come to the decision that I am not going to sell any Cable Services anymore (well maybe fiber). The commission is just not worth the aggravation. We sell a cable modem for what a hundred bucks or so? We make about 14% on it so 14 bucks a month give or take?...
by Telecommedic | Apr 25, 2013 | Agents, Bill Leutzinger, carrier revenue commitment, Commissions, Dark Fiber, Data Networks, Ethernet, Fast E, General, Gig E, High Speed Internet, Internet, Master Agencies, Master Agency, MessageBroadcast, MPLS, Octopus Effect, Partners, quota, Sub Agent, Telecom, TelecomMedic, Telecommunications, VARs, Windstream, X4 Solutions
Master Agencies—To Commit or not to Commit? At the end of last year, Curt Allen of X4 Solutions had a great discussion going on his LinkedIn page, and I thought it was a great idea for a blog, as people seem to be on both sides of the fence. Basically, the discussion...
by Telecommedic | May 25, 2012 | General
I am back and getting ready to post a big one. Stay tuned! Bill