Excuse Me: Who exactly is the customer here?

Have you ever sat back and wondered who exactly is the customer in the Vendor/Agent/Client model? Let’s break this down into what I think is very simple. We have an End Consumer, an Indirect Agent and a Vendor. The Agent’s world consists of bringing the Vendor and...

Cable Companies… ARRGGHHH!

Ok, I have come to the decision that I am not going to sell any Cable Services anymore (well maybe fiber). The commission is just not worth the aggravation. We sell a cable modem for what a hundred bucks or so? We make about 14% on it so 14 bucks a month give or take?...