by Telecommedic | Jan 8, 2015 | Agents, Bill Leutzinger, Calling All Agents, Dark Fiber, Direct Representatives, Direct Reps, Fiber, General, Lines from Leutzy, Master Agencies, Master Agency, Partners, Telecom, TelecomMedic, Telecommunications, Uncategorized, VARs
What to do with lazy reps? A while ago I wrote a blog asking “Who is the customer?” In our world of the Indirect Channel it works like this… I go find a customer. I give my customer pricing for 3 or 4 different Vendors. My customer decides who they...
by Telecommedic | Dec 1, 2014 | Agents, Bill Leutzinger, Calling All Agents, Commissions, Direct Representatives, Direct Reps, General, Lines from Leutzy, Master Agencies, Master Agency, Partners, Sub Agent, Telecom, TelecomMedic, Telecommunications, Uncategorized, VARs
Contracts 101 – Do You Know What is in Your Vendor Contracts? Agents, are you noticing a rise in the one-sided nature of many Vendor contracts? I am constantly surprised when looking at new Vendors that we want to bring into our portfolio of offerings. I go...
by Telecommedic | Oct 21, 2014 | Agents, Bill Leutzinger, Calling All Agents, Direct Representatives, Direct Reps, General, Internet, Lines from Leutzy, Master Agencies, Master Agency, Sub Agent, Telecom, TelecomMedic, Telecommunications, Uncategorized, X4 Solutions
What TelecomMedic does! Recently a friend commented that some day he wanted me to explain exactly what I do for a living. I have heard this before and thought it might be a great topic for my next blog. So here we go… Back in the early 2000’s I started WRL...
by Telecommedic | Aug 19, 2014 | Agents, Bill Leutzinger, Calling All Agents, Direct Representatives, Direct Reps, General, Lines from Leutzy, Master Agencies, Master Agency, Partners, Sub Agent, TelecomMedic, Telecommunications, Uncategorized
Why do I have to learn so many different systems? Something has definitely been eating at Gilbert Grape. Recently, I have noticed that most Vendors and Masters want me to learn their unique online ordering and quoting systems. When I request pricing, I get an email...
by Telecommedic | Jul 22, 2014 | Agents, Bill Leutzinger, Calling All Agents, General, Telecom, TelecomMedic, Telecommunications
Whose responsibility is what? I have noticed that Customer Service at most of the carriers we work with has been on a downward spiral lately. While I cannot control the staffing trends of different carriers, I do often ponder exactly who should be responsible when a...
by Telecommedic | May 20, 2014 | Agents, Bill Leutzinger, EoC, Ethernet, High Speed Internet, Internet, MPLS, Telecom, TelecomMedic, Telecommunications
Telnes is a company that has created quite a buzz lately. As you all know, I keep my ear to the ground and investigate any new vendor before I recommend them to a customer. I recently had some of my students at DePaul University dig into them for an extra credit...
