by Telecommedic | Mar 25, 2015 | Agents, Bill Leutzinger, Calling All Agents, General, Lines from Leutzy, Telecom, TelecomMedic, Telecommunications, Uncategorized
Trouble Tickets – How to expedite resolution and get back to work One of the worst things that can happen to your business is when your connectivity or phone lines stop working. You walk into the office in the morning and your Internet is down, or your phones...
by Telecommedic | Feb 17, 2015 | Agents, Bill Leutzinger, Cloud, Cloud PBX, EoC, Ethernet, Fiber, General, High Speed Internet, Hosted PBX, Internet, Lines from Leutzy, MPLS, TelecomMedic, Uncategorized
Time to embrace VoIP! Most of you know that I started my career in telecommunications selling phone systems. Because of this, it took me some time to embrace the Hosted/Cloud PBX. In the early days of the product it did not work well and the early providers did not...
by Telecommedic | Jan 8, 2015 | Agents, Bill Leutzinger, Calling All Agents, Dark Fiber, Direct Representatives, Direct Reps, Fiber, General, Lines from Leutzy, Master Agencies, Master Agency, Partners, Telecom, TelecomMedic, Telecommunications, Uncategorized, VARs
What to do with lazy reps? A while ago I wrote a blog asking “Who is the customer?” In our world of the Indirect Channel it works like this… I go find a customer. I give my customer pricing for 3 or 4 different Vendors. My customer decides who they...
by Telecommedic | Dec 1, 2014 | Agents, Bill Leutzinger, Calling All Agents, Commissions, Direct Representatives, Direct Reps, General, Lines from Leutzy, Master Agencies, Master Agency, Partners, Sub Agent, Telecom, TelecomMedic, Telecommunications, Uncategorized, VARs
Contracts 101 – Do You Know What is in Your Vendor Contracts? Agents, are you noticing a rise in the one-sided nature of many Vendor contracts? I am constantly surprised when looking at new Vendors that we want to bring into our portfolio of offerings. I go...
by Telecommedic | Oct 21, 2014 | Agents, Bill Leutzinger, Calling All Agents, Direct Representatives, Direct Reps, General, Internet, Lines from Leutzy, Master Agencies, Master Agency, Sub Agent, Telecom, TelecomMedic, Telecommunications, Uncategorized, X4 Solutions
What TelecomMedic does! Recently a friend commented that some day he wanted me to explain exactly what I do for a living. I have heard this before and thought it might be a great topic for my next blog. So here we go… Back in the early 2000’s I started WRL...
by Telecommedic | Aug 19, 2014 | Agents, Bill Leutzinger, Calling All Agents, Direct Representatives, Direct Reps, General, Lines from Leutzy, Master Agencies, Master Agency, Partners, Sub Agent, TelecomMedic, Telecommunications, Uncategorized
Why do I have to learn so many different systems? Something has definitely been eating at Gilbert Grape. Recently, I have noticed that most Vendors and Masters want me to learn their unique online ordering and quoting systems. When I request pricing, I get an email...
