by Telecommedic | Dec 1, 2014 | Agents, Bill Leutzinger, Calling All Agents, Commissions, Direct Representatives, Direct Reps, General, Lines from Leutzy, Master Agencies, Master Agency, Partners, Sub Agent, Telecom, TelecomMedic, Telecommunications, Uncategorized, VARs
Contracts 101 – Do You Know What is in Your Vendor Contracts? Agents, are you noticing a rise in the one-sided nature of many Vendor contracts? I am constantly surprised when looking at new Vendors that we want to bring into our portfolio of offerings. I go...
by Telecommedic | Oct 21, 2014 | Agents, Bill Leutzinger, Calling All Agents, Direct Representatives, Direct Reps, General, Internet, Lines from Leutzy, Master Agencies, Master Agency, Sub Agent, Telecom, TelecomMedic, Telecommunications, Uncategorized, X4 Solutions
What TelecomMedic does! Recently a friend commented that some day he wanted me to explain exactly what I do for a living. I have heard this before and thought it might be a great topic for my next blog. So here we go… Back in the early 2000’s I started WRL...
by Telecommedic | Aug 19, 2014 | Agents, Bill Leutzinger, Calling All Agents, Direct Representatives, Direct Reps, General, Lines from Leutzy, Master Agencies, Master Agency, Partners, Sub Agent, TelecomMedic, Telecommunications, Uncategorized
Why do I have to learn so many different systems? Something has definitely been eating at Gilbert Grape. Recently, I have noticed that most Vendors and Masters want me to learn their unique online ordering and quoting systems. When I request pricing, I get an email...
by Telecommedic | Jul 22, 2014 | Agents, Bill Leutzinger, Calling All Agents, General, Telecom, TelecomMedic, Telecommunications
Whose responsibility is what? I have noticed that Customer Service at most of the carriers we work with has been on a downward spiral lately. While I cannot control the staffing trends of different carriers, I do often ponder exactly who should be responsible when a...
by Telecommedic | Nov 16, 2010 | Calling All Agents, General, Lines from Leutzy
Vendors Please Listen to Your Agents! I got a boatload of emails today regarding end of year spiffs from what seems like every Master Agent and/or Vendor in the entire Telecom Industry. I have to say that I enjoy these emails, because usually they are a way for me to...
by Telecommedic | Jun 14, 2010 | Calling All Agents, General, Lines from Leutzy
Well, summer just got here and it is already flying by. I thought I would get back to everyone with a few updates on what seems good and what seems bad in the marketplace. Paetec has finally gotten their act together in regards to pricing. Looks to me like...