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What TelecomMedic Does!
What TelecomMedic does! Recently a friend commented that some day he wanted me to explain exactly what I do for a living. I have heard this before...
Back from a trade show in NOLA with news!
Shawn and I got back from our semi-annual trade show in New Orleans last week and I found a few things interesting that I would like to share with...
Why do I have to learn so many different systems?
Why do I have to learn so many different systems? Something has definitely been eating at Gilbert Grape. Recently, I have noticed that most Vendors...
Who’s Responsibility is What?
Whose responsibility is what? I have noticed that Customer Service at most of the carriers we work with has been on a downward spiral lately. While...
Get to know Telnes Broadband
Telnes is a company that has created quite a buzz lately. As you all know, I keep my ear to the ground and investigate any new vendor before I...
TelecomMedic Success Story
TelecomMedic Success Story Recently it has occurred to me that many of my blogs have focused on issues that I think can and should be improved...
Excuse Me: Who exactly is the customer here?
Have you ever sat back and wondered who exactly is the customer in the Vendor/Agent/Client model? Let’s break this down into what I think is very...
Cable Companies… ARRGGHHH!
Ok, I have come to the decision that I am not going to sell any Cable Services anymore (well maybe fiber). The commission is just not worth the...
Master Agencies–To Commit or not to Commit?
Master Agencies—To Commit or not to Commit? At the end of last year, Curt Allen of X4 Solutions had a great discussion going on his LinkedIn page,...
Get Ready for a Good One
I am back and getting ready to post a big one. Stay tuned! Bill
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