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How To Find A Phone That Fits
When it comes to a phone solution, you don’t always have to go big or go home. Believe it or not, there is no one-size-fits-all phone that is best,...
Creating a Strong IT Security Program
Cybercrime and digital threats to security have risen greatly in the past few years, as hackers achieve new levels of sophistication in the theft of...
The Future of Telecommunications and the Impact It Will Have on Your Business
At its current status, many experts believe that telecommunications is on an unsustainable path, faced with the need to innovate and seriously...
Pick Up The Phone!
Why is so hard to pick up the phone? We have moved into a world where everyone wants to communicate via email and no one wants to pick up the phone....
Dark and Lit Fiber – How much do you know?
Dark and Lit Fiber - How much do you know? Many of us have seen the 60 Minutes interview with Michael Lewis the Author of “Flash Boys.” Some of us...
Watch out for the money grab!
Watch out for the money grab! Customers, please please please make sure you look over your first bill from any Vendor. As a matter of fact, please...
Trouble Tickets – How to expedite resolution and get back to work
Trouble Tickets - How to expedite resolution and get back to work One of the worst things that can happen to your business is when your connectivity...
Time to Embrace VoIP!
Time to embrace VoIP! Most of you know that I started my career in telecommunications selling phone systems. Because of this, it took me some time...
What to do with Lazy Reps?
What to do with lazy reps? A while ago I wrote a blog asking "Who is the customer?" In our world of the Indirect Channel it works like this... I go...
Contracts 101
Contracts 101 - Do You Know What is in Your Vendor Contracts? Agents, are you noticing a rise in the one-sided nature of many Vendor contracts? I am...
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