Multiple Entrance Services

Multiple Entrance Services

Related Services: Fixed Wireless, Offsite Data Backup, Cloud/Hosted PBX, Message Broadcast

We have found that many customers need help in developing a true Disaster Recovery plan. One of the biggest mistakes that we see, within this space, is ‘how’ and ‘from whom’ backup services are supplied. Most carriers buy their “last mile” loops from the local phone company. Let’s use Internet Services as an example:

Your company buys their primary Internet service from AT&T, but you need a backup in case AT&T goes down. So, you find a local ISP or CLEC and buy a backup service. What many customers do not realize, is that the last mile of that service (the wire coming into your building) is also provided by AT&T. If you have a wire or fiber cut, most likely both services will go down since the same wire/path is coming into your building from both carriers.