What is the Purpose of the Master Agent?

Master Agencies make up a big part of our telecommunications livelihoods.  We all can’t take on the quotas that come with the large service providers.  So the master becomes a necessary evil in our industry. In my opinion, I look for them to bite off these...

I can’t believe this Part 2! Ok everyone, I have gotten quite a few calls and emails regarding my last post.  I said that I would wait to see if the carrier did something or not well they didn’t.  The carrier is XO.  This only effects Chicagoland customers at this...

Sammy Sosa

Just a regular rant here…Nothing to do with Telecom…..Or maybe it all does tie together in the end? The news comes out that our beloved Sammy was on the list of names (that was supposed to be kept from the public) of players who tested positive for...

Taxes and Surcharges Out of Control!

I have an issue that is really burning my ass lately. I just don’t understand how this whole surcharge (which have been made to look like taxes on phone bills) thing has gotten as out of control as it has. I review customer’s phone bills every day, and every day I...