Still NO DSL?

It simply amazes me that AT&T does not have complete coverage for DSL throughout the Midwest. I still have customers who have to use Comcast and have no choice.

Sammy Sosa

Just a regular rant here…Nothing to do with Telecom…..Or maybe it all does tie together in the end? The news comes out that our beloved Sammy was on the list of names (that was supposed to be kept from the public) of players who tested positive for...

Call early on Fridays

It is summertime again. We need to remember that this was a rough winter for everyone in the Midwest. Prospects are more likely to be leaving earlier on Fridays to start their weekend. One suggestion is to call early in the morning and do clerical work in the...

Taxes and Surcharges Out of Control!

I have an issue that is really burning my ass lately. I just don’t understand how this whole surcharge (which have been made to look like taxes on phone bills) thing has gotten as out of control as it has. I review customer’s phone bills every day, and every day I...

The two most Important Words…

As salespeople we work incredibly hard to create a positive impression with our prospective clients and our existing base. We listen to people’s stories, learn about their organizations, ask about their families, and remember their birthdays. We are working hard...