I can’t believe this Part 2!

Ok everyone, I have gotten quite a few calls and emails regarding my last post.  I said that I would wait to see if the carrier did something or not well they didn’t.  The carrier is XO.  This only effects Chicagoland customers at this point.

Basically they are saying that they were not going along with the tariff correctly.  So, they went back and started going to the letter of the law.

My real problem here is that they did it but did not send notice of it until after customers were getting bills.  The other issue is that it was sold one way and they just changed it all overnight.  Basically, they found a way to screw the customer and make more revenue.  I cannot support any company that would do something like this and will not be selling their products anytime soon.  I ask the agent community to do the same as it is the only way to stop XO and other carriers from doing business this way!