When it comes to a phone solution, you don’t always have to go big or go home. Believe it or not, there is no one-size-fits-all phone that is best, especially today when technology is constantly advancing. Similarly, choosing the most sophisticated system isn’t always the smart choice for every business. It all comes down to one question: what are your business’s basic priorities?
You need to approach a potential phone solution logically!
Size
Primarily, the phone system you chose has a lot to do with the size and scope of your business. Are you an established large business, or are you a small team that is still growing? Reference your short and long term goals to determine if any significant growth is on the horizon.
Budget
How much room exists within your current budget for phone solutions? Can you afford the most sophisticated service in the first place, or are you in need of a more creative solution? When your budget is tight (or even if you have money to spare), you shouldn’t be wasting funds on services or features you don’t need or won’t use to their full potential.
Reliability
How much do your employees rely on their phones? If making cold calls or over-the-phone sales is the lifeblood of your company, then reliability and IT support is a higher priority than others who use it for more menial, everyday internal tasks.
The Decision
While you should leave the final decision up to telecom professionals like the team at TelecomMedic, it is important to have a basic knowledge of the perimeters of each available solution. For example, POTS (Plain Old Telephone Service) Business Lines typically apply to small business voice services with less than 10 lines. PRI T1 typically services small to medium size businesses with heavy voice traffic, call centers and support centers, while VoIP is reserved for multi-location businesses.
For your particular business, be sure to identify these important factors that, when examined working together, create the perfect equation for an ideal business voice solution.
To find a phone that fits for your business, visit our services page.